Cookie Policy

We use cookies to help you navigate the website efficiently and perform certain functions. You will find detailed information about each type of cookie under the relevant consent category below.

Cookies categorized as “Necessary” are stored on your browser because they are essential for the website’s basic functionalities.

We also use third-party cookies to help us analyze how you use our website, store your preferences, and deliver content that is relevant to you. These cookies will only be stored on your browser with your prior consent.

You can choose to enable or disable some or all of these cookies. Please note that disabling certain cookies may affect your browsing experience.

To manage your preferences, you can use the cookie settings banner when first visiting our site or update them at any time from the cookie consent manager.

For more details, see our Privacy Policy.

Privacy Policy

Last Updated: 16-Jul-2025
Effective Date: 16-Jul-2025

This Privacy Policy describes how Elbo Atelier, registered in Località Possessione 2, Piacenza 29010, Emilia-Romagna, collects, uses, and shares your information when you use our website (http://elboatelier.com), hereinafter referred to as “the Service.”

By using or accessing the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. How We Use Your Information

We collect and use personal data for the following purposes:

• To provide and deliver our services

• To communicate with you about your project or order

• To improve the website and user experience

• For marketing and promotional purposes (with your consent)

• To collect customer feedback

Legal bases for data processing under the GDPR:

• Your consent

• Performance of a contract

• Our legitimate interest in improving our services and website

If we need to process your data for any other purpose, we will request your consent first.

2. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

3. How We Share Your Information

We do not share your personal information with third parties without your consent, except in the following cases:

• Analytics providers (e.g., Google Analytics) to help improve our Service

• Compliance with legal obligations or lawful requests

• In case of business transfer, merger, or acquisition

Third-party service providers are contractually bound to use the data only for the purpose for which it was shared and not retain it longer than necessary.

4. Your Rights (GDPR)

Depending on applicable law, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at: info@elboatelier.com

You may also opt out of marketing communications at any time using the same contact.

5. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. You may control your preferences via the cookie banner or settings.

6. Data Processors

We may use trusted third-party services (e.g., Squarespace, Google, MailerLite) to operate and maintain the Service. These providers act as data processors and are compliant with applicable data protection laws.

7. Security

We take reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. By using the Service, you understand and accept this risk.

8. Contact

For any questions or concerns regarding your data, please contact:
info@elboatelier.com

Terms & Conditions

Effective Date: 16-Jul-2025

These Terms and Conditions apply to all services and products offered by Elena Botti, VAT IT01735400333, a freelance designer based in Italy, operating under the name “Elbo Atelier.”

By using this website or purchasing any service or product, you agree to the following Terms:

1. Services and Products

Elbo Atelier offers:

• Custom design services

• Digital and physical products sold via third-party platforms

All services are provided on a freelance, project-by-project basis.

2. Booking & Payments

To confirm a project, a non-refundable deposit is required.

Payment Structure:

• Initial non-refundable deposit to reserve your slot

• First installment before design work begins

• Final installment before final delivery

Accepted payment methods: Bank Transfer (SEPA) or PayPal
Invoices are issued after the final payment.

3. Cancellations & Refunds

• If a project is cancelled by the client, any completed work must be paid in full.

• Deposits are non-refundable.

• If Elbo Atelier cancels the project due to unforeseen circumstances, a proportional refund will be issued.

4. Delivery & Revisions

• Timelines will be agreed in writing before the project begins.

• Each design package includes up to 3 rounds of revisions.

• Extra revisions or scope changes will be quoted separately.

5. Intellectual Property & Usage Rights

Upon full payment, the client is granted the right to use the final design materials for agreed commercial or personal use.

Elbo Atelier retains the right to showcase the work in portfolios, websites, and promotional materials.

6. Physical Products Fulfillment

For physical products sold via third-party platforms, fulfillment and delivery are handled by those providers.
Please refer to their policies for shipping, returns, and customer service.

7. Privacy & Data Use

We collect personal data such as name, email, and project details to deliver our services and communicate with you.

We use Google Analytics and similar tools to collect anonymous website usage data.

All personal data is handled in accordance with GDPR.
For details, refer to our Privacy Policy.

8. Limitation of Liability

Elbo Atelier is not liable for any indirect, incidental, or consequential damages. All deliverables are provided “as is.”
Clients are responsible for the correct use and implementation of the final materials.

9. Governing Law & Language

These Terms are governed by the laws of Italy. Any disputes will be handled by the courts of Italy.

These Terms are provided in English. An Italian translation can be provided upon request. In case of discrepancies, the English version prevails.

10. Tax Responsibility (for international clients)

Clients are responsible for complying with their local tax regulations, including any VAT obligations that may apply in their country.